Peter Hattersley & Partners Ltd are committed to achieving the highest standards of quality. We also believe that we have a moral obligation to take account of the impact of our activities on the community, environment, staff and other stakeholders.

Environmental Sustainability

Peter Hattersley & Partners Ltd recognises its responsibility to conduct business in a way that protects and improves the state of the environment for future generations. We understand that the long-term well-being of society, the well-being of our employees, the strength of the economy, and the continuing success of our own business depend on our commitment to a sustainable environment.

We have for many years conducted business and implemented strategic and operational decisions with environmental sustainability as a core corporate principle, and we have now elevated this principle as an integral part of our business agenda. We are reaffirming our commitment to integrate environmentally friendly policies and practices into our organisation by operating in a manner that promotes energy and materials conservation, as well as waste reduction. We are also committed to assist our clients in analysing, reducing, and managing their own environmental impact and risks.

Our sustainability program has three components:

  • Our commitment to take action to reduce the sustainability impact of our own activities.
  • Our commitment to provide our clients with the expertise, advice, products, and solutions that help them with their own sustainable challenges, and to support them with opportunities where environmental issues are present.
  • Our commitment to provide our employees with an environmentally conscious workplace.

Ethical Conduct

Peter Hattersley & Partners operates knowing that it has a high moral duty to all those whom come into contact with the firm. We operate with honesty, integrity and accountability in our operations. Having been awarded Chartered status our excellence has been endorsed by a third party, the Chartered Insurance Institute. This accolade is measured against our commitment and attitude to staff learning and development, leading professional standards and ethical practices.

Community Relations

Peter Hattersley & Partners encourages staff participation in community’s charities and projects. Our chosen long term benefactors include youth sports development projects, cancer and hospice charities, insurance charities and others by rotational selection. We play an active part in the integration of future talent into the insurance industry.

Our commitment is evidenced by our involvement in the Discover Risk campaign www.discoverrisk.co.uk. The commitment to future employment opportunities includes school, collage & university outreach programmes and work experience placements.

Responsibility to our staff

People are the cornerstone of our business, where the value that they bring is professional advice and excellent customer service. The development of staff is vital to continued success and this is underpinned by formalised learning and development programmes including structured academic pathways. We have held the Investors in People accreditation since 2004. Our remuneration policy is linked to a range of metrics and is designed to ensure that staff are rewarded in a fair manner for the contribution to the firm and at all times the fair treatment of its customers. We have a continuous improvement culture and involve all staff in the ongoing development of the firm’s effectiveness.

Giving something back

Actions speak louder than words, and so from time to time we roll up our sleves and do something for the benefit of others. Typically we select a charity and embark upon the challenge of raising money using our various contacts as sponsors and supports, and hope that our small contribution makes even the subtlest of differences to others.

Youth Talent Management

Part of our involvement here involves careers advice and presentations in secondary schools and colleges to explain the benefits of entering our profession and what benefits such a career can yield with the right effort and determination.